Shipping Policies

Shipping Policies

ϟ Free Ground Shipping for Orders Over $35 ϟ

Who doesn't love free shipping? Get your cart subtotal to $35 or more, and we'll cover ground shipping for you. Once you hit the $35 threshold, a Free Ground Shipping option is automatically available upon checkout!

All Other Orders: $4.95 flat rate shipping to destinations within the Continental United States. Orders shipped to Alaska, Hawaii, APO/FPO/DPO and/or U.S. territories are a flat rate of $6.95.

Carriers:

Zeus ships via USPS and/or UPS. Your order will be shipped using one of these carriers and the determination will be made at the time your order is packaged for shipment. We choose the carrier based on the size, weight, and destination of your order.

Shipping Times:

Most orders for in-stock items placed before 12:00 PM PST M-F will ship the same day. Orders placed after 12:00 PM PST, on weekends, or holidays will ship the next business day. Orders typically take between 3 to 5 business days to arrive, but can take up to 10 business days depending on the items ordered and the final destination of the order. On rare occasions circumstances such as weather, labor disputes, or other situations beyond our reasonable control do occur. Zeus and/or Newport Apothecary are not responsible for orders delayed to circumstances beyond our reasonable control.

Tracking Numbers:

You will be emailed a tracking number when your order ships. Please allow up to 24 hours for the package to be scanned and the information to show up in the carrier's system.

Damaged Orders:

Please thoroughly inspect your order for any damage and notify us of any damaged products within 24 hours of receiving your order. Please contact us via the website or by phone at 1-949-722-0404.

Signature Confirmation:

To ensure the safety of your order, orders over $200 will be shipped with Signature Confirmation. Most couriers will attempt delivery up to 3 times before returning the package to us. If you will be unavailable, please arrange a signed note or family member to receive the package.

APO/FPO/DPO & US Territories:

We ship directly to APO/FPO/DPO & US Territories. Please note the Flat Rate for these addresses is $6.95 on all orders.

International Orders:

International shipping is currently available WORLDWIDE from Zeus. During checkout, enter your address and choose one of the shipping method. You may pay by credit card, PayPal or bank transfer. For any inquiries, please contact [email protected].

International Orders may require 2-3 business days or more of additional processing time prior to shipment.

International Shipping Disclosure

Please be advised, when placing an international order, the recipient is considered the importer and must comply with all laws and regulations of their destination. Any order shipped outside of the United States is considered an international order. The recipient may be subject to such import taxes, custom duties and fees when the shipment arrives at the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient.

Custom taxes and fees vary depending on the country. For more information, please contact your local customs office.